Royalwhips Company

Sometimes we have order delays with merchandise when it sells faster than we anticipated. Unlike our competitors, here at Royalwhips we personally create every single garment and try very hard to prevent delays so our products are always ready to ship. If you think it's taking too long, or your tracking number hasn't updated, please don't hesitate to shoot us an email and see what's going on with your order. We will always have an answer for you. Please contact customer support and they can get an answer for you.

Please send an email to customer service, if you need to change any sizes, colors, choices, etc on any order you have placed in the last 24 hours. If your order has already been prepared for packaging and shipment, you will need to follow the exchange processes. Please see the Returns/Exchanges page for more information. Remember we can only exchange your order. We cannot cancel items. Please include your name and order number in your email correspondence.

Typically every one dollar spent on our site equals one entry towards the sweepstakes. In example, if you spent $50 - you get 50 entries. Your entries are automatically submitted and tracked through the website. Keep an eye out for entry multipliers throughout the giveaway though. For limited times we will have multipliers that give you more entries than normal. The more entries you have, the better your chances are. For example, if we run 20x Entries, that means every one dollar spent would equal 20 entries. So if you spent $50 - you get 1000 entries!

Your entries will be displayed at checkout.

Once the giveaway has ended we submit all entries to our spreadsheet and conduct a live computer random drawing. This process usually takes place two weeks after the giveaway's end date. We will post all dates and times on our website / social media platforms.

Chris will contact you via phone with the number that you provided on your order. We usually announce when we'll be calling on our socials as we lead up to the final day. You will never be asked to provide a credit card or payment as a condition of a prize award.

If you are the winner, you have the option to pick up the vehicle in person or we can ship it to you at your expense.

Yes, you are responsible for your local State's Sales Tax and Income Tax.

No, only residents from the United States with the exception of Florida and New York are eligible.

We will never use social media to contact the winners of the Giveaways. If you think that you have been contacted by someone impersonating Chris, please contact us at Chris@royalwhipsdesigns.com so our team can investigate.